This DCP Blog
Today's role spotlight is a look into the life of an attractions host. Particiapants placed in attractions can be stationed at a ride area, as a park greeter (Read more about that here.), or as parade audience control. Attractions hosts work in all 4 parks as well as Disney Springs. Today's post features the experiences of 4 attractions hostesses: Megan worked Agent P's World Showcase Adventure, Sarah worked Peter Pan's Flight and It's a Small World, Molly worked Parade Audience Control on Main Street, and my sweet friend from my program, Amber-Lynn, worked Spaceship Earth.
Megan: Agent P's World Showcase Adventure (Epcot)
Program: Fall 2015
Other Locations: American Garden Theater
Role Description: I handed out phones to secret agents so they could save the world! I also park cleared at the end of the day to make sure there were no guests left in the park. At the American Garden Theater, I helped with making sure the food and wine performances went smoothly.
Training: I had a few days of on the job training and then an assessment
Hours: 30/week, 6 hour shifts with 2 15 minute breaks
Likes: I loved it! I really liked all of the guest interaction
Dislikes: Park clearing wasn't my favorite but I loved the role anyway!
Favorite Memory: My favorite stories all have to do with park clearing or New Years. I loved the crowd and doing crowd control, and many of my stories have to do with that. I have too many to pick just one!
Sarah: Peter Pan's Flight & It's A Small World (Magic Kingdom)
Other Locations: None
Role Description: In Attractions, you'll have one or several locations that you'll work regularly. You'll rotate between many different positions during a shift. The man positions deal with ride operation and guest engagement. Obviously, your main purpose in Attractions is the safety of the guests.
Training: After Traditions, you'll have Welcome to Operations, which is combined with any park operations roles. The second day of training is park specific where you are trained on park information and walk the entire park. The next phase is On the Job training. Mine lasted three days long before my assessment. We trained on opening and closing game each attraction, all of the possible positions, history, how to use Fastpass, emergency evacuation procedures and other necessary information. After your trained on everything, you'll have your assessment. The first part is a written examination and the second part is performance in each of the positions. Once you've passed your assessment, you've earned your ears! A few weeks later, if you work in Magic Kingdom, you may have the opportunity to be Wishes! trained as well.
Hours: 40/week, 6 hour shifts with paid 15 minute breaks, or 10-12 hour shifts with a 30 minute break and 1 or 2 15 minute breaks.
Likes: Being in Magic Kingdom and guest engagement
Dislikes: Sometimes monotonous, dealing with angry guest (mostly from the standby Pan queue after a 90+ minute wait.)
Favorite Memory: My favorite memory is probably from a shift at it's a small world. One of the jobs there is Wheel Chair. It's one of the few rides on property that is 100% wheel chair accessible. Because of that, we would see several Make-A-Wish kids every day and load them and their families ono the ride. I met one little girl who was completely wheel chair bound and had the biggest smile on her face. Because only one out of 30 some boats are wheel chair accessible, we had a few minutes before I couldn't load the them onto the ride. I got to talk to the little girl about her trip and everything she had done so far. It was their last day, and this was her favorite ride. Once they went around once, I let them go around once more and the little girl smiled so hard, I'll never forget it.
Vlog: Sarah From Neverland
Amber Lynn: Spaceship Earth (Epcot)
Program: Spring Advantage 2016
Other Locations: None
Role Description: My role consisted of operating the ride, spieling, directing guests, spieling, making magic and spieling.
Training: Training was 5 to 7 days long with lots of hands on practice and operation guide readings. It took a full month before I felt comfortable in every position of rotation.
Hours: 32-38/week, 6 hour shifts with two 15 minute breaks
Likes: Epcot has great hours! And working in the park icon made me proud! The magic never seemed spoiled.
Dislikes: Spaceship Earth is slow paced and not the most popular ride.
Favorite Memory: I loved taking people to the VIP entrance to make some magic. This includes some guests I still remember today including Princess Madison (4yo) and Birthday "Boy" Gregg and his wife!
Molly: Parade Audience Control-Main Street (Magic Kingdom)
Program: Spring 2015
Other Locations: None
Role Description: I was one of the many people who set up and tore down ropes, kept walkways open during parades and fireworks, entertained guests before parades with "PACtivities" (Hula Hoops, Bubbles, Ring toss etc. ) answered guest questions, etc.
Training: 3 days of on the job training, learning how to roll stanchions, ropes, how to control an audience, and the different positions throughout the parade routes.
Hours: 35-65/week, 6-12 hour shifts, best breaks - everyone in PAC breaks together
Likes: PAC is a family. Everyone has each others backs and I became extremely close with all of my co-workers. Also, I got to hear wishes every night. No complaints there.
Dislikes: I got yelled at. A lot. Guests do not like when they are told they cannot stand somewhere.
Favorite Memory: There was a man named Clyde who was celebrating his 79th birthday at Magic Kingdom. He was the sweetest gentleman and he sat in my area with his daughter. We talked throughout the night and I gave him a light up Mickey balloon as a magical moment and the look on his face reminded me why I loved Disney World so much.
If you have any questions about attractions or other questions about the Disney College Program, feel free to comment below, find me on social media, or fill out the form in my "about me" tab. Subscribe to my mailing list to receive weekly post updates and my free DCP planning guide!